Order & Delivery

    Shipping

    We only ship within Switzerland — freshly roasted, carefully packed, straight to you.

    Shipping Costs

    Standard ShippingCHF 6.50
    Free Shipping fromCHF 45.00 order value
    Delivery AreaSwitzerland (excluding Liechtenstein)

    Delivery Time

    Dispatch after orderWithin 48 hours
    Delivery time (B-Post)2–3 working days
    TrackingYes, via Swiss Post

    We roast to order in small batches — your bag will only be roasted after we receive your order and dispatched within 48 hours. This ensures you receive the freshest roast possible.

    Packaging

    BagKraft paper with aroma valve
    Shipping boxRecycled cardboard, plastic-free
    Weight (250g bag)approx. 350g incl. packaging

    Freshness

    Specialty coffee tastes best between 7 and 21 days after roasting. We ensure you receive the beans within this window. The roast date is on every bag — and behind every QR code.

    After opening: use within 2–3 weeks and store in a cool, dry, dark place.

    Returns & Issues

    For hygiene reasons, food items cannot be returned. If your order arrives damaged or incorrect, contact us within 48 hours by email — we'll find a solution.

    Contact: hello@gotroasted.com